that can be added wherever you need it
About Us
The Kestrel Story
Our government-centric payment solutions make it convenient and affordable for your constituents to make payments through easy-to-use electronic commerce platforms such as online, Point of Sale, and phone. All of our services are focused on helping citizens save time and safeguard money.
Partner with Kestrel and benefit from:
- NO COST to government entities
- INCREASED collection rates
- DEDICATED customer service team
- 100% GUARANTEED payments
Schedule a Product Demo and get The Big Picture
Team Kestrel
April Daniel
Client Relationship Representative
Matt Wade
Client Relationship Representative
David Porter
Client Relationship RepresentativeThe Team behind Team Kestrel
Chris Hart
CEO
Brian Machek
COO/CFO
Melissa Bennefield
Director of Project Management
Peggy Ball
Director of Strategic Business Development
Michael Marschall
Ecommerce compliance Manager
Melvin
Cox
Director of IT
Heather
Shoup
Director of HR
Whom We Serve
Kestrel Government Payment Solutions is dedicated to developing payment technologies designed to increase constituent satisfaction, collection rates, and agency efficiencies. We serve all state and local government agencies such as:
- Cities, Towns, and Counties
- Clerks of Court
- State Government Agencies
- Special Districts
Payment Solutions
With PayNowLink, processing your payments is just a click away.
Accept all major credits cards plus:
PayPoint EMV supports contact, contactless, and mobile transaction types.
Paypoint EMV is our over-the-counter, point of sale solution for portably processing credit card and debit card payment. Allow your customers to make contactless payments using GooglePay® and ApplePay® digital wallets.
Empower your constituents with our intelligent, pay-by-phone solution.
Take control of your voice automation by upgrading from your aging legacy IVR platform with limited features. Add TelePayIVR to your contact center solution and quickly grow beyond its basic IVR features.
Take Control Of Your IVR
Peace of Mind Security
PCI compliant and NACHA certified, HIPAA and NIST 800-53 compliant with SOC-2 mapped to HITRUST controls.
Product Features
Accept all major credit cards and eCheck. Includes built-in integration with Kestrel’s payment solutions for governments.
Account Info Lookups
Easily access payment, balance, due dates, and more.
No Engineers Needed
TelePayIVR makes it easy to build complex IVR’s without the need for technical staff.
Data-Driven IVR’s
Connect with data sources for intelligent call flows that know details about the caller.
Overall Increase in Electronic Payments After Adding IVR Payments
54% Increase
After six months of promoting pay by phone availability
63% Increase
After nine months of promoting pay by phone availability
Transactions WITHOUT Payments Suite
Transactions WITH Payments Suite
23% Increase
After four months of promoting pay by phone availability
9% Increase
After four months of promoting pay by phone availability
Transactions WITHOUT Payments Suite
Transactions WITH Payments Suite
